Contact us
Get in Touch
We're here to help! Reach out to us and we'll get back to you within 1 business day.
📧 Email: contact@carmoods.com
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST
📦 Contacting Us About an Order?
To help us resolve your issue as quickly as possible, please include the following in your message:
- Your Order Number (e.g. #1234)
- The email address used at checkout
- A brief description of the issue
We aim to respond to all enquiries within 1 business day. For urgent matters, please mark your subject line as URGENT.
🚨 Before You Contact Us
You may find a faster answer in our policies:
- Shipping Policy — delivery times, tracking, and carriers
- Returns & Refunds — 30-day returns, how to start a return
- Privacy Policy


